No-show

Who can do this: Owner, Admin, Staff

Once a booking’s start time has passed and the customer was not marked as arrived, you can mark it as a no-show.

1. Open the booking.
2. Under More, tap No-show.
3. The app asks: “Mark as a no-show? It counts on their record.” Tap Yes, a no-show.

The app says Marked as a no-show. The customer is not messaged.

No-shows count in Analytics under No-shows and the Show-up rate.