Customers' side

Customers book on your booking page in any web browser. They don’t need an account or an app. A 6-digit code texted to their phone confirms it’s them.

• How customers book: The steps on your booking page.
• Find my booking: How customers find their bookings with only their phone number.
• Several services in one booking: How customers book up to 3 services at once, done one after the other by one person, and what happens when nobody does them all.
• Manage, reschedule and cancel: What customers can change themselves, and until when.
• Add to calendar: How customers put their booking in their own calendar.
• Rate a visit: How customers rate a visit, and what they see after.
• Points and rewards: How your customers see their loyalty points on your booking page.
• Offer codes: Where customers type an offer code or a come-back voucher when they book, what each answer means, and how they say yes or no to offers.