Turn on points and choose how customers earn
Who can do this: Owner, Admin
Turn points on
Open More → Loyalty and turn on Loyalty points. It saves at once.
From then on, a customer gets points each time you mark their visit Done. Visits before you turned it on don’t earn points.
Turning it off stops new points. Customers keep the points they have, and points don’t expire while it is off. Turn it on again whenever you like.
How customers earn
Tap How customers earn. There are two numbers:
- Points for each RM1 spent (in your currency, for example Points for each IDR 1,000 spent): the points for what the customer pays. This is the price after any discount. Tap - or + to change it. The buttons stop at the lowest and highest your plan allows.
- Points for each visit: extra points for every visit, on top of the points for what they spend. Tap - or + to change it by 5, within the same kind of limits.
The Example under them changes as you go, for example A RM50 visit earns 60 points. Tap Save to keep your changes. If you leave without saving, the app asks first.
A booking with no price (a table, for example) earns the points for each visit only.
If someone else changed these settings at the same time, the app says so and shows them as they are now. Make your change again and save.
When points land
- Points land when you mark the visit Done.
- A no-show or a cancelled booking earns nothing.
- Bookings your team adds in the app earn points too. Reports count them apart.