Plans
Who can do this: Owner
Every business is on a plan: Free, Pro or Business. Your plan sets how many staff and branches take online bookings, and how many message credits you get each month. Online bookings are unlimited on every plan.
A new business starts with 14 days of Pro, free. No card is needed. After the trial you are on Free. Nothing is deleted.
To see your plan, open More → Plan & usage. Only the owner sees it. When a plan limit stops an admin from adding someone, the message names the plan and says “Ask the owner to change the plan.”
Upgrading to a paid plan opens soon. For now you can’t buy Pro or Business; your trial and Free work as usual.
To buy Pro or Business, log in to the web dashboard at app.welcomebird.com and open Billing. Pay by card or by FPX online banking. Every payment gets a receipt by email with a PDF. See Buying a plan, Receipts and The dashboard.
The plans
| Free | Pro | Business | |
|---|---|---|---|
| Price | RM 0, free for as long as you like | RM 49 a month, or RM 490 a year | RM 129 a month, or RM 1,290 a year |
| Staff | 2 | 10 | 100 |
| Branches | 1 | 3 | 20 |
| Online bookings a month | Unlimited | Unlimited | Unlimited |
| Message credits a month | 50 | 500 | 1,500 |
| Top up | From RM 15 for 100 credits | From RM 15 for 100 credits | From RM 15 for 100 credits |
| Powered by WelcomeBird on your booking page and emails | Shown | Hidden | Hidden |
| Your own domain | Not included | Coming soon | Coming soon |
Online bookings are unlimited on every plan. One message credit sends one WhatsApp or SMS to a customer, and emails are free. See Message credits and Top-up credits.
Courts and tables have no plan limit. Every plan has up to 200 services, Analytics and Start bookings early.
On Free, your booking page shows Powered by WelcomeBird at the bottom, and so do the emails your customers get. On Pro and Business they don’t.
- Plan & usage: See your plan, your trial and what you used this month, and what happens when the trial ends.
- Plan limits: What each plan allows, what Not bookable online means, and choosing what stays active.
- Message credits: What a message credit is, how many each plan includes, what happens when they run out, top-up credits, and the notices at 80% and 100%.
- Buying a plan: Choose Pro or Business on the web dashboard, pay by card or FPX, and what you see when the payment goes through.
- Receipts: Your receipt for every payment, by email with a PDF, and how to download it again.
- Top-up credits: Buy extra message credits on the web dashboard. They never expire and are used after your plan's credits for the month.