Ratings and reviews

Who can do this: Owner, Admin, Staff

After a visit, customers can rate it. Owners and admins see every rating; staff see the ratings of their own bookings. Customers never see them. Ratings are part of the Pro and Business plans.

Offers are codes, like RAYA20, that customers type when they book or give you at the counter. Owners and admins make them; staff can add a code to their own bookings at the counter. Offers are part of the Pro and Business plans too.

The come-back message goes to customers who said yes to offers and haven’t booked in a while, with their own voucher if you choose an offer. Owners and admins turn it on. It is part of the Pro and Business plans too.

• Ratings: See how customers rated their visit, the low ones first if you like, and open the booking behind a rating.
• Reviews and come-back: Ask customers for a rating after a visit, choose when the message goes, show your Google review link, and find the come-back message.
• Come-back message: Send customers who said yes to offers a message when they haven't booked in a while, with their own voucher if you choose one.
• Offers: Make offer codes customers type when they book, choose the discount, the services, the dates and the limits, pause a code and see who used it.
• Offer codes at the counter: See a booking's offer and its new price, add a code a customer gives you at the counter, check a code that wasn't checked, and remove an offer.