Offers

Who can do this: Owner, Admin

Open More and tap Offers under Growth tools. Offers are part of the Pro and Business plans. Staff can’t open Offers.

An offer is a code, like RAYA20, that customers type on the last step when they book. The booking then shows the money off.

Your offers

Offers are listed in four groups:

• Running: customers can use the code today.
• Starts later: the start date hasn’t come yet.
• Paused: you paused the code.
• Ended: the last day has passed.

Each row shows the code, the name and the discount (“Raya promo · 20% off”), the end date or the start date, and how many bookings used it. Tap a row to open the offer.

If your plan doesn’t include offers, the page says so. Your offers stay in the list, but customers can’t enter a code when they book.

Make an offer

Tap + at the top of Offers, fill in the form and tap Save offer.

• Name: only you and your team see it, for example Raya promo.
• Code: what customers type, in letters or numbers. If it is too short or too long, the page says how many characters to use. Codes are not case-sensitive: raya20 is saved as RAYA20. Each code can be used by one offer only. If you already have one with that code, the page says You already have an offer with this code.
• Discount: choose % off and enter a whole number from 1 to 100, or RM off and enter an amount like 10 or 10.50. A discount never takes a booking below zero.
• Minimum spend: the code works only on a booking of at least this much. Leave it empty for no minimum.
• Services: Every service is on to start. Turn it off to choose the services the code works for. The count shows how many you chose, for example 2 of 5 chosen.
• Starts: today, to start. Ends: the last day the code works. Leave it empty to keep it going. The end can’t be before the start.
• Uses per customer: Once to start, or 2 times, 3 times or No limit.
• Total uses: how many bookings can use the code in all. Leave it empty for no limit.

Change an offer

Open the offer, change what you need and tap Save offer. Bookings that already have the code keep their discount.

If someone changed the offer on another phone first, the page shows it as it is now. Check it and save again.

Pause or resume an offer

Open the offer and tap Pause offer under Manage. We ask first: customers can’t use the code until you resume it, and bookings that already have it keep it.

To turn it back on, tap Resume offer. It works again at once.

See who used a code

Open the offer and tap Uses. At the top you see how many bookings used the code, the money off in total, how many uses are left and the limit per customer.

Below is each booking, newest first: the customer, the service, the day and the money off, and whether the code was Booked online or Added at the counter. Tap a booking to open it.

A cancelled booking gives its use back, so it doesn’t show here and doesn’t count toward the limits.