Seat a walk-in
Who can do this: Owner, Admin
When people walk in without a booking, tap Seat walk-in. It is on Today, above New booking, and on the table board (Bookings, Calendar, Day, All tables) on today’s date.
Seat them
- Tap how many people, from 1 to 8. For a bigger party, use More people and its + and − buttons.
- Under Free now, the tables that seat the party are listed, best fit first. Each shows its name and seats, for example “T3 · 2-4 seats”, with how long it is free under it, for example “Free until 9:00 PM”. The best fit is marked Best fit and already picked for you. Tap another table to pick it instead.
- Other tables lists, in grey, the free tables that are bigger or smaller than the party. They are never picked for you, but you can still tap one.
- Type a name if you like. Leave it empty and the booking shows as Walk-in.
- Tap any tags that apply, for example Birthday or High chair.
- Tap Seat.
The party is seated at once: the table shows Seated until and a time on the board. A walk-in needs no phone number, and the customer is sent no message.
With All branches picked at the top, choose the Branch they walked into first.
When no table is free
If no table that seats the party is free, the sheet says so, for example “No table for 6 is free now.”, and names the table that frees up first, for example “T5 is free from 8:15 PM.” See The night by table for the whole night.
If someone takes the table while you are choosing, or it is needed again soon, the sheet says so and lists the free tables again. Pick another and tap Seat.